Frequently Asked Questions
Have a question? Here are the answers to the most common ones we receive.
How do I place an order?
Browse our products, add what you'd like to your cart, and proceed to checkout. We accept payment via UNIPAY. You'll receive a confirmation email once your order is placed.
How long does delivery take?
Orders are delivered within two days in Tbilisi. For the rest of Georgia, orders can take up to 5 days. We ship Monday to Friday.
How should I store my snacks?
Keep your snacks in a cool, dry place away from direct sunlight. Once opened, reseal the bag or transfer to an airtight container. Shelf life is 3–4 weeks after opening. Unopened: up to 6 months.
Are your products suitable for people with diabetes?
Our products contain only naturally occurring fruit sugars — no added sugar or sweeteners. However, dried fruit is more concentrated in sugars than fresh fruit. If you have diabetes, please consult your doctor or dietitian before adding dried fruit to your diet.
Can I place a custom or wholesale order?
Yes! We welcome corporate gift orders, event catering, and wholesale inquiries. Email us at [email protected] with your requirements and we'll get back to you within one business day.
What is your return policy?
Because our products are perishable food items, we cannot accept returns. However, if your order arrives damaged or incorrect, contact us within 48 hours at [email protected] and we'll make it right — either a replacement or a full refund.
Can't find your answer? Contact us or email [email protected]